Skip to content
Engageo
The engine

From missed ring to booked slot in under 3 minutes.

A real timeline of what happens the second a patient calls your clinic and no one picks up. No magic. Just infrastructure that does its job.

  1. 00:00 · T = 0s

    Patient dials your clinic number

    Monday 9 PM. Patient scrolls Practo, finds you, dials. Your front desk closed at 7. The call rings out.

  2. 00:03 · +3 seconds

    Engageo intercepts the missed call event

    Your telecom provider pushes the missed-call webhook to Engageo. We parse caller number, time, and doctor the patient was trying to reach (if mapped).

  3. 00:08 · +5 seconds

    AI classifies intent + picks language

    Was this a booking query, a follow-up, or a billing call? Language detection uses the caller’s state code and prior history. Hindi, Marathi, Tamil, Telugu, Kannada, Bengali, English.

  4. 00:22 · +14 seconds

    Meta-verified WhatsApp template fires

    Personalised with clinic name, doctor name, specialty, and a one-tap booking link. Official WABA template — 94% open rate within 2 minutes.

  5. 02:30 · +2 minutes avg

    Patient taps link, picks a slot

    Calendar syncs from Google/iCal/Practo/HMS. Patient selects time, receives confirmation WhatsApp. Slot locked in your calendar.

  6. 24:00 · Live in ledger

    Dashboard updates, you see the win

    Recovery logged with call metadata, patient response, booked slot, estimated LTV. Weekly summary email Monday morning.

Total: under 3 minutes, patient to booking

Works with everything

Every Indian phone provider. No exceptions.

If you can forward a call, Engageo can recover it. We integrate with cloud telephony stacks, legacy landlines, VoIP, and staff mobiles — simultaneously.

  • Exotel

    Cloud telephony

  • Knowlarity

    Cloud telephony

  • Ozonetel

    Cloud telephony

  • MyOperator

    IVR + telephony

  • Airtel

    Landline / mobile

  • Jio

    Mobile / VoIP

  • Vi (Vodafone Idea)

    Mobile

  • BSNL / MTNL

    Landline

  • Tata Tele

    Enterprise telephony

  • Twilio India

    Programmable voice

  • Plivo

    Programmable voice

  • Your existing setup

    Any forwarding-capable line

Setup

Go live in 15 minutes.

No hardware shipment. No IT ticket. No consultant visit. The entire setup is you, a browser tab, and your clinic number.

Multi-doctor clinics take 2–3 extra minutes for routing rules. Multi-location chains go live in under an hour.

  1. Add your clinic number

    0–5 min

    Paste it into the onboarding form. We detect your provider automatically.

  2. Confirm doctor + specialty mapping

    5–10 min

    Tell us which number routes to which doctor. Multi-doctor clinics take 2 extra minutes.

  3. Review + customise your default template

    10–13 min

    We ship clinic-vertical defaults. Edit tone, swap CTAs, approve, done.

  4. Forward test call, see the WhatsApp land

    13–15 min

    Call your own number, let it ring out. Watch the WhatsApp arrive in 30 seconds. You are live.

Security & compliance

Patient data is not a side-quest.

Encryption, data residency, and consent flows built for Indian clinics from day one — not bolted on when the first enterprise asks.

  • Encrypted in transit + at rest

    TLS 1.3 on every connection. AES-256 for stored call metadata, WhatsApp transcripts, and booking records.

  • Data stored in Mumbai (ap-south-1)

    All patient data lives on AWS ap-south-1 — no cross-border transfers. Compliant with Indian data-residency norms.

  • ISO 27001 infrastructure

    We run on ISO 27001-certified cloud infrastructure with SOC 2 Type II controls at the platform layer.

  • DPDP Act 2023 compliant

    Aligned with India’s Digital Personal Data Protection Act. Patient consent flows + deletion on request within 72 hours.

  • No third-party data sharing

    We do not sell, rent, or share patient data. Period. Your ledger is yours.

  • Meta Business verified

    Every WhatsApp message goes through the official Meta Business API with verified templates — no grey-area messaging.

Request our security whitepaper
Your move

Stop losing patients today.

Every missed call you read past right now is ₹6,000–₹12,000 in patient LTV walking to the clinic down the road. Plug Engageo in this week. See your first recovery by Friday.

Book Your Strategy CallWhatsApp Us Instead
  • No credit card required
  • 15-booking guarantee
  • Live in 48 hours